EBI and Efma Webinar: Latest Trends in Retail Banking and Payments

With a mandate to develop the human capital of the Egyptian Banking sector, EBI hosted a webinar in cooperation with Efma discussing the “Latest Trends in Retail Banking and Payments” Led by one of the most well-known experts in the region on digital transformation, customer journey, and platform banking: Mr. Fahim uz Zaman, Efma Regional Director, Middle East & Africa.

The session portrayed the key trends in the international market and the best practices in the digital customer journey, bank-Fintech collaboration, marketplace and platform strategies as well as digital retail payments.

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